usamam on Mar 20, 2017
Hi
Voipswitch deserves to be shutdown. I believe all of you and want more of you to file lawsuits against it. For us its 2 years + highly paid staff + offices in 2 countries + money we spend on the system and its requisites. If anyone wants to join me in the lawsuit against voipswitch kindly, email me at usama@cheapcalls.to . My deepest sympathies are with you. All of you seem to be bright and your idea and business plan must have been fresh and kickin when you had ordered it, you must have hired graphics designers, for the customization, a voip expert or consulting firm for you voip minute business. You must have been brainstorming on marketing strategy and may have hired brilliant staff to make international phone calls and giving ads in local papers on international countries to setup your reseller channel or market your calling card so that you have a great launch. You must have taken D-U-N-S number, DIDs, app store accounts, and engaged at least one full fledge office fo the purpose. You must have stayed away from your family all this time. You must have planned your life accordingly... there is a never ending list of expenses, resources and time you must have given to this project What happened next? You all know very well! Everything shattered? instead of making millions you lost millions? your reputation? your brilliant team? your MONEY? your profit? Your promises to everyone around? Instead of sharing your tragic stories here, join me to sue their butts. They surely deserve individual exposure now before they ruin more lives. Their target are ambitious and skillful groups around the world who want to launch a successful voip business, claiming to provide something which anyone would want, but don't actually provide it. They will make you spin around with their service desk system "JIRA" and play "tickets-tickets" with you. "End of next month" "end of next week" "first week of next month" "4weeks" are their typical ETAs and all they would do is, send the same app over again with a few more added bugs, and close all your tickets. Your staff will review and create new tickets the old ones + new bugs, and you will get a longer ETA this time. They will keep charging you the rent for it (in case of hosted) and msg you on skype to pay or your server will be deleted and your project will shutdown. So either all your money would finish? And they will recommend you will launch an unfinished buggy, low quality app. If you are wise enough you will never do it, because if you do that your app will fail, as people will HATE IT. So the only option you are left with is to forget it and move on, because you had no legal department setup as looking for their marketing material and their sales men's promises it seems as easy as launching a business in 2-4 weeks, but for us its almost 2 years and as we are confident our business plan was not meant to fail, we hold voipswitch reponsible for ruining carreer of a really very talented team and we trust the Govts and Law enforcing agencies of the Great Britain, Poland that they will hear our appeal for justice. I invite every victim of voipswtich to join this mass campaign for justice against voipswitch where we will take strict action against voipswitch and the individuals involved namely: Mr. Krzysztof Zdzislaw Oglaza/Chris Oglaza Mr. Michal Kozlowski Mr. Radek Felinski Mr. Roy Shaya Mr. Przemyslaw Krolikowski Mr. Marcel Feldinger Mr. Michael Bibleman Mr. Mike Ottie 1. We will make a network of voipswitch victims to file combined and individual lawsuits against voipswitch in several countries which they claim to use as a base as we will prepare an investigative report on the procedures they use to trap innocent companies and individuals. 2. We will start an online awareness campaign against the voiceserve group, to make sure they are exposed properly on internet forums and blacklists and is well-known for its frauds to make sure no innocent individuals like some of you over here, or even companies as big as ZTE suffer from it, Its the matter of court to decide their punishment, but we are more concerned about the compensation of the loss we have suffered. Justice Exists! |
VoipSwitch Customer Care's response, Mar 20, 2017
As you might suspect, the above tirade is mostly a fictitious account of what actually happened.
Usama simply paid us 3499$ for deploying our Hosted RCS solution 2 years ago. He was supposed to pay us an x sum of money monthly for renting our solution, which he NEVER did over 2 years. All the while, over the last 2 years, we were offering him support and paying for his server to maintain his solution online - a sum that amounts to more than 3000$. As you can notice above, with his fictitious staff, offices and payments, Mr Usama seems to be a highly emotional person, unprofessional, who's looking for someone to blame for his failures. Due to his continuous threats and insults, we decided to end our cooperation with him for we can no longer bare the cost of maintaining his solution online and offer him support, specially when confronted with such an attitude.
Usama e on Mar 20, 2017
Usama e on Mar 20, 2017
Usama e on Mar 20, 2017
VoipSwitch Customer Care's response, Mar 21, 2017
Thank you for proving to everyone our point.
So Mr Usama paid us 400$ over 2 years. He was supposed to pay us 400$ per month. We ended up paying for his server (+3000$) what he paid us initially for the dialers (3499$), PLUS wasting hundreds of hours supporting and maintaining his solution FOR FREE! Rather AT A LOSS, for what he paid us in total doesn't even cover the salary for one month, of one of our support personnel and developers. Once we took down his solution, he came here badmouthing us and claiming we're a fraud. Just like the other false comments above, we're dealing here with bitter unsuccessful clients, who are looking to make a buck out of badmouthing us, since they failed to get their business off the ground. What a shame. This is our last intervention, we're done over here. Unlike you, we actual do have a business to run.
https://www.consumercomplaints.in/voipswitch-beware-of-fraud-done-by-voip-switch-and-voip-serve-c947228
|